Kumaraswamy Layout, Bangalore, Karnataka
Incident management is to identify, analyze, and correct hazards to prevent a future re-occurrence. The purpose of the Incident Management process is to restore normal service operation as quickly as possible and minimize the adverse impact on business operations, ensuring that agreed levels of service quality are maintained. Without effective incident management, an incident can disrupt business operations, information security, IT systems, employees, customers, or other vital business functions.
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